Helping Businesses Stay Organized Through Reliable Administrative & Customer Support
With 5+ years of experience supporting U.S. healthcare operations, I provide dependable administrative support, customer service, and back-office assistance that help businesses stay organized and deliver exceptional customer experiences.
My expertise includes email & chat support, insurance verification, benefits administration, claims support, data entry, documentation, and database management. I consistently maintained 95–100% QA, SLA, and productivity metrics, and was recognized as Best Employee of the Year (2025) for my commitment to quality and service.
SERVICES
• Administrative Support
• Customer Email & Chat Support
• Data Entry & Documentation
• Insurance Verification & Benefits Administration
• Claims & Billing Support
• Medical Records Management
• Internet Research
TOOLS
• Microsoft Office
• Google Workspace
• Zendesk
• Facets
• EMR/EHR
• Microsoft Teams
• ChatGPT
I’m detail-oriented, organized, a quick learner, and committed to delivering accurate, high-quality work. I’m seeking a long-term opportunity where I can help your business operate more efficiently while providing outstanding support.