I am a results-driven HR Generalist and Sales Support Specialist with hands-on experience in high-volume outbound calling, lead generation, and CRM management. I have worked across multiple industries including healthcare/insurance, real estate, telecommunications, and healthcare technology, giving me a well-rounded and adaptable skill set.
In my most recent roles, I handled 150–200 outbound calls daily, pre-qualified leads, managed follow-up pipelines, and transferred high-intent clients to licensed agents — all while maintaining accurate CRM records using GoHighLevel and ActiveCampaign.
On the HR side, I supported onboarding, employee engagement, training coordination, and performance management processes as a Junior HR Generalist.
I am detail-oriented, self-motivated, and thrive in fast-paced remote environments. I bring strong communication skills backed by my Bachelor of Arts in English, a Licensed Professional Teacher certification, and TEFL/TESOL credentials.
What I can do for your business:
- High-volume cold calling & lead qualification
- Appointment setting & calendar management
- CRM management (GoHighLevel, ActiveCampaign)
- Lead re-engagement & follow-up campaigns
- HR administration & onboarding support
- Data entry, email marketing & admin support
I am ready to hit the ground running and be the reliable, behind-the-scenes support your team needs.