I am a Licensed English Teacher and experienced Remote Customer Engagement Specialist with 4 years of experience supporting customers through online communication platforms.
My background combines customer support, sales, education, administrative tasks, and relationship management. I am comfortable handling high-volume conversations, maintaining accurate records, managing spreadsheets, and working independently in remote environments.
I have experience using Telegram, -----------, Google Sheets, Inflow, BuddyX, Microsoft Office, and Google Workspace. My previous roles have strengthened my ability to communicate professionally, solve problems efficiently, and build positive customer relationships.
I am currently seeking opportunities in Customer Support, Virtual Assistance, Appointment Setting, Community Management, and Administrative Support.
I am reliable, organized, quick to learn, and committed to delivering high-quality work.
CORE COMPETENCIES
• Customer Support
• Live Chat Support
• Customer Engagement
• Customer Retention
• Email Support
• Data Entry
• Administrative Support
• Google Workspace
• Microsoft Office
• Google Sheets
• CRM Systems
• Appointment Setting
• Sales Support
• Community Management
• Conflict Resolution
• Written Communication
• Documentation
• Remote Collaboration
• Time Management
• Problem Solving
