Hi! I'm Camille, a reliable and detail-oriented Medical Virtual Assistant with over one year of experience supporting an Australian healthcare practice. I specialize in medical administration, patient communication, healthcare documentation, and practice administration, helping busy clinics provide efficient and compassionate care.
My experience includes maintaining patient records, preparing specialist correspondence and referrals, managing appointments, processing cancellation letters, tracking outstanding documentation, and communicating professionally with patients and healthcare providers via phone and email. I also have experience supporting Australian healthcare workflows, including Medicare-related processes, while ensuring accuracy, confidentiality, and attention to detail.
In addition to healthcare administration, I have supported service-based businesses with project coordination, online course administration, content management, research, document preparation, and client communication. I am proficient in Best Practice Premier, Google Workspace, Microsoft Office, Canva, Trello, Asana, ClickUp, and I quickly adapt to new software such as Halaxy, Splose, Xero, and CRM platforms.
I hold a Bachelor's degree in Materials Engineering, where I developed strong analytical thinking, organization, and problem-solving skills. My experience as a College Editor and student organization Secretary also strengthened my leadership, communication, and project coordination abilities.
I take pride in being proactive, dependable, and organized. Whether supporting a medical practice or a growing business, I strive to deliver professional administrative support, maintain accurate documentation, and ensure every client receives excellent service.
