I've worked with international BPO companies, on behalf of companies with global reach, wherein I have held various training, support, managerial, and quality assurance roles. Upon shifting to the virtual workspace, I ensured customer satisfaction and good store account health for multiple Ecommerce companies, in part by providing end-to-end customer and technical support, processing orders and ensuring successful fulfillment, liaising with internal and external stakeholders, and going through the motions to ensure overall smooth operations on a daily basis. I'm upfront and easy to talk to, and I do not hesitate to ask questions to ensure that you get exactly what you need. My goals are to add value to each company I work with, build a reputable profile, establish connections with existing and prospective clients, learn new skills and improve upon the skills I possess.
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