GoHighLevel (GHL) Expert | CRM Automation Specialist | Software Developer | Executive Virtual Assistant | Real Estate Operations
Results-driven professional with experience in GoHighLevel (GHL), CRM administration, workflow automation, software development, executive support, real estate operations, lead management, and team leadership. Experienced in building and optimizing systems that improve operational efficiency, automate customer engagement, streamline sales processes, and support business growth.
Core Competencies
• GoHighLevel (GHL)
• CRM Administration & Optimization
• Workflow Automation
• Software Development
• AI Automation & Conversational AI
• Lead Management & Lead Qualification
• Pipeline Management
• SMS & Email Marketing
• Appointment Setting
• Executive Virtual Assistance
• Real Estate Operations
• Project Coordination
• Team Leadership & Training
• Process Improvement
• Client Relationship Management
GoHighLevel (GHL) & CRM Automation
• Complete GHL account setup, configuration, and management
• CRM pipeline design, optimization, and reporting
• Workflow automation for lead capture, lead routing, follow-up, and appointment booking
• SMS, email, voicemail, and missed-call text-back automation
• Funnel, landing page, form, survey, and calendar setup
• Multi-channel marketing campaigns, nurture sequences, and drip campaigns
• AI chatbot, voice AI, and lead qualification automation
• Contact management, tagging systems, custom fields, smart lists, and database management
Custom CRM & AI Development
• Designed, developed, and deployed a custom CRM software platform for my own business operations using Claude Code and AI-assisted development tools
• Built features including contact management, pipelines, workflow automation, lead tracking, reporting, forms, calendar scheduling, email management, appointment booking, and user management
• Implemented integrated calling and dialer functionality to support inbound and outbound communications
• Connected third-party applications and APIs to create a centralized sales and operations platform
• Developed custom automation workflows tailored to sales, marketing, customer support, and business operations
• Continuously maintain and enhance the platform with new features and integrations
Executive Virtual Assistant | 2 Years
• Supported executives and business owners in the real estate industry
• Managed calendars, inboxes, meetings, travel arrangements, and business communications
• Coordinated projects, vendors, and team communications
• Maintained CRM systems, reports, and operational documentation
• Assisted with process development and business operations management
Real Estate Virtual Assistant | 3+ Years
• CRM management and database maintenance
• Lead intake, lead qualification, follow-up, and nurturing
• Appointment scheduling and calendar management
• Buyer, seller, and agent outreach
• Cold calling and prospecting
• Transaction coordination and client communications
Land Acquisition Manager / Junior Acquisitions Specialist
• Seller communication and lead qualification
• Property research and market analysis
• Vacant land comping and valuation
• Offer presentation and negotiation
• Contract preparation and execution through DocuSign
• Pipeline management and follow-up
Leadership Experience
T-Mobile | Team Manager / Trainer | 6 Years
• Managed and trained over 1,000 employees throughout leadership and supervisory roles
• Conducted onboarding, coaching, performance management, and training programs
• Led operational improvement initiatives and cross-functional projects
• Developed training materials and standard operating procedures (SOPs)
• Improved team productivity, customer experience, and operational performance
Tools & Platforms
GoHighLevel (GHL), Claude Code, ChatGPT, CRM Systems, DocuSign, Google Workspace, Microsoft Office, Slack, Trello, Asana, Calendly, Dialers, SMS Platforms, Email Marketing Platforms, AI Automation Tools
Open to opportunities involving CRM administration, GoHighLevel implementation, workflow automation, software development, executive assistance, real estate operations, project coordination, team leadership, and AI-powered business solutions.
