Are customer inquiries piling up? Spending too much time managing emails, resolving issues, and handling day-to-day operations instead of focusing on growing your business?
That's where I can help.
Hi, I'm Ian Conturno, an Experienced Customer Support and Amazon Account Specialist with over 5 years of experience helping businesses stay organized, responsive, and customer-focused.
Here’s how I can support your business:
• Customer Support (Email, Chat & Ticket Support)
• Amazon Account Support
• Shopify Store Support
• Zendesk Ticket Management
• Account Management
• Email Management
• Administrative Support
• Order Tracking & Resolution
• Data Entry & Research
• Back-Office Operations Support
Tools I'm familiar with:
• Zendesk
• Shopify Admin
• Amazon Seller Central
• Google Workspace
• Microsoft Office Suite
• Slack
• Zoom
• Trello, Asana & ClickUp
• Canva
• and more..
I understand how challenging it can be to balance customer satisfaction while managing daily business operations. Missed messages, unresolved concerns, and operational bottlenecks can impact both your customer experience and business growth.
My goal is simple: to help you provide exceptional customer service, keep operations running smoothly, and free up your time so you can focus on what matters most, growing your business.
If you're looking for someone who can take ownership of customer support, handle operational tasks efficiently, and become a reliable extension of your team, I'd love to help.
Verified
