I work in community and content operations, supporting client-facing social media accounts across real estate and FMCG brands. My experience includes managing inbound inquiries on Meta platforms (Facebook and Instagram), nurturing leads through comments and DMs, and supporting content review and refinement prior to posting. I've worked in fast-paced agency environments handling multiple client accounts, ensuring consistent engagement, response quality, and brand alignment. I also have project-based experience in graphic design, including thumbnail creation for YouTube channels and promotional visuals for consumer brands.
