Dynamic Sales Development Representative and Team Manager with over 6 years of experience across the automotive and BPO industries.
I specialize in driving revenue growth through high-volume pipeline management, technical expertise, and data-driven strategy. Currently, at Wheelzy, I manage a high-velocity sales cycle, consistently maintaining a weekly average of 10+ vehicle pickup schedules and 8+ successful completions.
I am an expert in CRM workflows (Salesforce/MS Excel) and technical vehicle qualification, ensuring accurate valuations and seamless negotiations using real-time market data. My background is a unique blend of leadership and technical skill: Leadership: Previously served as a Team Manager at Alorica, where I directed daily operations and presented weekly business reviews to U.S.-based clients to influence operational strategy. Technical Expertise: I hold a National Certificate I to IV in Automotive Servicing and completed the Toyota General Job Automotive Servicing Course, giving me a deep, hands-on understanding of the automotive market. Business Growth:
At TaskUs, I managed merchant portfolios to maximize lifetime value and identified key upsell opportunities through strategic KPI analysis.I am a Lean Six Sigma White Belt certified professional committed to process improvement and delivering exceptional customer satisfaction. I am always looking to connect with professionals in the automotive and sales development space.
Core Competencies: Sales & Business Development: Lead Qualification, Pipeline Management, Cold Calling, and Negotiation. Operations & Leadership: KPI Development, Business Analysis, and Team Coaching. Technical: Salesforce, MS Excel, and Automotive Technical Diagnostics.
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