With over five years of experience across customer service, sales, and administrative support, I specialize in managing high-volume channels—including email, chat, and phone—in fast-paced remote environments.
Key Highlights:
• Support & Resolution: Expert in handling cryptocurrency chat support, managing complex escalations, and resolving customer concerns efficiently on first contact.
• Administrative & EA Operations: Proven track record in inbox and calendar management, precise data entry, meeting minutes, and document organization.
• Sales & Lead Generation: Skilled in identifying customer needs to drive revenue through upselling and executing targeted lead generation for UK-based B2B clients.
Known for my sharp attention to detail and strong communication skills, I adapt quickly to evolving business needs while consistently maintaining a positive customer experience. I am confident I can bring immediate value to your business operations.
Verified
