A passionate, conscientious and dedicated worker that thrives in a team environment. Process and detail oriented. Adaptable and willingness to learn new things that is instrumental to development and growth.
Good command of the English Language both in verbal and in writing.
BPO industry experience for 8 years. Handled Outbound Sales of various accounts, Customer Account Handling and Retention. Customer Service and Relations both for voice and non voice based accounts.
Third level Customer Escalation, Complaints and Issue Handling.
Administrative Assistant for 5 years. Fully immersed in Administrative works, Front Desk Office and Reception, Office Management, Email and Calendar Management, Scheduling and Coordination, Inventory and Office supplies -----------volvement and background in Events Management, Stage Management, Production and Logistical work and responsibilities and Volunteer Management.
Knowledgable in the following: Microsoft Office applications: MS Office, Excel & Powerpoint; iWork applications: Keynote, iMovie, Spreadsheets, Numbers and Pages; Google applications: Google Sheets, Google Drive, Google Forms; Web conferencing: Zoom and Google Meet.
