I have over 4 years of experience in customer service within the telecommunications and insurance industries, I also have experience in back-office insurance support. I handle client inquiries via phone and email, assist client managers, manage documentation, and process requests with accuracy and attention to detail. I have hands-on experience in Certificate of Insurance processing and using Applied EPIC to maintain organized, compliant, and error-free records. I am reliable, responsive, and committed to delivering high-quality support in a remote work environment.
