I am a Customer Service, Sales, and E-commerce professional with nearly 9 years of experience supporting customers, driving sales, and managing online store operations. I have worked in both call center and remote environments, handling customer inquiries through phone, email, and chat while ensuring a positive and professional customer experience.
My background includes billing and account support, after-sales service, order processing, and mobile service sales. I also have extensive experience supporting Amazon and Facebook Marketplace operations, including order fulfillment, tracking, customer communication, and product-related inquiries. I am detail-oriented, reliable, and highly adaptable, with a strong ability to balance customer satisfaction and business goals.
I take pride in clear communication, problem-solving, and building customer trust. I am comfortable working independently in fast-paced environments and consistently strive to deliver high-quality support that reflects well on the company I represent.
