As an IT Business Support Specialist with strong expertise in Oracle NetSuite and business process optimization, I deliver reliable, efficient, and customized IT solutions that enhance system performance and user satisfaction.
At KBMC, I handle end-to-end IT support — from troubleshooting complex hardware/software issues, managing system backups, and monitoring networks, to maintaining accurate timekeeping systems.
I specialize in NetSuite customization and configuration, including building custom fields, forms, records, roles, and workflows tailored to specific business needs. My background in Business Intelligence (BI) & Reporting enables me to transform data into actionable insights that drive smarter decision-making.
Certified in:
???? Oracle NetSuite Certified AI Foundation Associate
???? Oracle NetSuite Certified Business Intelligence & Reporting Associate
???? Foundations of User Experience (UX) Design – Coursera
?? Lean Six Sigma White Belt – Six Sigma PH
With a Bachelor’s degree in Computer Engineering from Universidad de Manila and hands-on experience in web development and ERP system optimization, I combine technical expertise with a business-oriented mindset. I’m passionate about leveraging technology, automation, and data analytics to improve operational efficiency and deliver measurable results.
