Experienced in customer service, sales, and financial services roles, I have a proven track record across various organizations. At Quantrics, I manage inbound calls, generate sales leads, and ensure customer satisfaction by addressing inquiries and resolving complaints efficiently. Previously, at NWTF, I served as a Loan Officer, adept at client prospecting, loan processing, and meeting payment quotas while educating clients on insurance policies. Earlier, as Acting Branch Manager at ASA Philippines, I oversaw daily operations, supervised loan officers, conducted client assessments, and maintained branch financial performance through meticulous ledger management.