ENGLISH: Professional working proficiency
MSP Helpdesk Engineer | Microsoft 365 | Google Workspace | Intune
Expert in Email, Identity, Endpoint & Cloud Support
Reliable Remote IT Support for Businesses Worldwide
LET ME BE YOUR REMOTE IT SUPPORT ENGINEER
I specialise in diagnosing and resolving business IT issues quickly — from Microsoft 365 administration and email security to device management, onboarding/offboarding, and day-to-day user support.
What I Can Help You With
• Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive)
• Google Workspace Administration and email troubleshooting
• Entra ID (Azure AD) user, group, and access management
• Intune device enrollment, compliance, and endpoint management
• User onboarding/offboarding, licensing, and mailbox setup
• Email security, phishing investigation, SPF/DKIM/DMARC checks
• Shared mailboxes, distribution lists, and permissions management
• VPN, remote access, and general network troubleshooting
• Windows and macOS business user support
• Ticketing systems and remote support tools (RMM, TeamViewer, AnyDesk)
• Documentation, SOP improvements, and runbook updates
Why Clients Choose Me
• Security-focused and detail-oriented
• Fast response and clear communication
• Experienced in supporting multi-tenant and international environments
• Professional, reliable, and easy to work with
Whether you need ongoing MSP support, Microsoft 365 administration, or reliable remote helpdesk coverage, I’m ready to support your business.
Available for long-term contracts and hourly projects.
