Professional Customer Service Representative specializing in email and chat support, Skilled in troubleshooting issues, processing requests, and communicating clearly to resolve concerns efficiently. I attended online freight course with hands on trainings.
Freight Tasks I Can Support:
Track & Trace workflow
Broker & dispatcher support
Carrier & driver follow-ups
Status updates & reporting
POD & documentation
Tools I can use:
MS Office
Google Workspace
Estes
FedEx
Freightcenter
Tforcefreight
Freight Class Calculator
I invite you to review my portfolio to learn more about my work and experience.
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