Certified Healthcare Virtual Assistant with 2 years of hands-on experience in patient scheduling, provider calendar management, EMR documentation, and documenting every patient encounter with accuracy and compliance. Skilled in insurance coordination and processing orders for labs, imaging, prescriptions, and referrals. Experienced in triage support, billing assistance, and guiding patients through pre-procedure instructions while maintaining strict HIPAA standards. Proven ability to improve workflow efficiency, reduce errors, and deliver high-quality patient service in U.S. healthcare settings.
