Detail-oriented and highly adaptable professional with over 7 years of diverse experience spanning data entry, customer support, virtual assistance, and event management.
Senior Data Entry Agent (3 years) – Proven expertise in handling high-volume data processing with accuracy and efficiency. Skilled in various data management tools and platforms.
Helpdesk Supervisor – International Travel BPO (1 year) – Led a team in providing top-tier customer support for a global travel account. Managed escalations, ensured service excellence, and optimized team performance.
Event Organizer (2 years) – Successfully planned and executed corporate and social events, coordinating logistics, vendor management, and client relations.
Communication Agent (VA) (1 year) – Managed over 30+ agents, assisting executives, administrative tasks to drive engagement and revenue growth.
Key Skills:
Data Entry & Management
Customer Support & Helpdesk Operations
Virtual Assistance & Executive Support
Team Leadership & Agent Supervision
Event Planning & Coordination
Strong Communication & Problem-Solving
Looking for a remote opportunity where I can apply my skills in data management, customer support, and virtual assistance while contributing to business growth and efficiency.
