I am a versatile and detail-oriented professional with 5+ years of experience supporting international clients and businesses across client account management, customer support, project coordination, content, quality assurance, SEO, and digital marketing.
In my previous roles, I have managed client accounts, coordinated cross-functional teams, tracked projects and deadlines, conducted research, prepared reports, handled customer concerns, and communicated with international clients through email and virtual channels. I also have experience providing customer support for four AU-based web hosting brands, assisting customers with technical concerns, account management, and product inquiries.
My background in content and digital marketing allows me to provide additional support beyond traditional administrative tasks. I have experience with content strategy, copywriting and editing, keyword and search intent research, SEO, Google Ads audits, competitor research, and content optimization. I am also currently developing my knowledge in Answer Engine Optimization (AEO) and AI search visibility.
I am comfortable working independently, managing multiple priorities, learning new tools and workflows, and adapting to different business needs. I am organized, proactive, detail-oriented, and committed to delivering reliable, high-quality work.
I am open to opportunities in:
• Virtual Assistance & Administrative Support
• Executive & Business Assistance
• Customer & Client Support
• Account & Project Coordination
• Research & Data Management
• Content & Copywriting
• SEO & Digital Marketing Support
I would be happy to bring my experience, adaptability, and willingness to learn to a team or business looking for a reliable professional who can help improve workflows, support clients, and get things done.
