I am a detail-oriented Loan Processor and Virtual Assistant with hands-on experience processing residential mortgage loans, including FHA, Conventional, and Non-QM loan products through United Wholesale Mortgage (UWM) and wholesale lenders such as Open Wholesale Mortgage. I am experienced in reviewing loan applications, collecting and verifying borrower documentation, communicating with borrowers, loan officers, and underwriters, clearing underwriting conditions, and ensuring loan files are accurate, complete, and compliant throughout the mortgage process.
In addition to my mortgage experience, I have a strong background in administrative support, project management, and social media management. I am proficient in Google Workspace, Microsoft Office, -----------, Slack, and other collaboration tools, allowing me to efficiently manage workflows, organize documents, and support teams in fast-paced environments.
I also bring creative skills in Canva, Adobe Photoshop, Adobe Premiere Pro, and CapCut, enabling me to create professional marketing materials, promotional videos, social media content, and graphics when needed.
EXPERTISE
Loan Processing
• Process FHA, Conventional, and Non-QM mortgage loan applications.
• Review and verify borrower documentation, including income, assets, employment, and credit documents.
• Submit complete loan files to underwriting and coordinate with underwriters to satisfy loan conditions.
• Clear underwriting conditions and ensure timely loan progression from application to closing.
• Communicate effectively with loan officers, borrowers, title companies, and third parties.
• Maintain organized, accurate, and compliant loan files while meeting deadlines.
Virtual Assistance
• Calendar and email management
• Data entry and document management
• Client communication and follow-ups
• Workflow and project coordination
• Administrative support
Social Media & Content Creation
• Social media management
• Copywriting
• Graphic design
• Video editing
• Content scheduling and engagement
CORE SKILLS
• Mortgage Loan Processing
• FHA Loans
• Conventional Loans
• Non-QM Loans
• Underwriting Condition Management
• Loan Documentation Review
• Borrower & Loan Officer Communication
• Compliance & File Management
• Virtual Assistance
• Project Management
• Copywriting
• Social Media Management
• Graphic Design
• Video Editing
TOOLS & SOFTWARE
Mortgage Platforms
• United Wholesale Mortgage (UWM)
• Open Wholesale Mortgage
Productivity & Office
• Google Workspace
• Microsoft Office
• Google Drive
• -----------
• Slack
• Zoom
• ChatGPT
• PDF Editing & Formatting Tools
Creative Tools
• Canva
• Adobe Photoshop
• Adobe Premiere Pro
• CapCut
• Meta Business Suite
• Hootsuite
Portfolio
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