I am a highly technical Virtual Assistant with a Bachelor’s Degree in Computer Science and a proven track record of supporting complex digital environments. My unique value lies in the intersection of technical excellence and e-commerce operations. Whether you need a high-performing Shopify store managed or a secure Microsoft 365 environment maintained, I provide the specialized support required to scale your business.
What I bring to your Shopify Store:
Complete Store Operations: I manage the full product lifecycle, from SEO-optimized listings and high-quality image alt-tagging to strategic collection mapping.
Technical Optimization: I perform recurring site audits to improve mobile responsiveness, resolve broken links, and streamline the checkout process to reduce cart abandonment.
Dropshipping & Fulfillment: I am proficient in configuring automation through DSers and Zendrop, ensuring seamless inventory synchronization and manual order processing.
Theme Customization: I execute visual theme customizations, including navigation menu architecture and the integration of conversion-driving apps like upselling tools and trust badges.
Technical & Administrative Expertise:
Microsoft 365 Administration: Certified in M365 Fundamentals, I handle domain/DNS configurations, user account security, and SharePoint/Teams collaboration.
Technical Support: With years of experience at global firms like Accenture and Theoria Medical, I have a 95% first-call resolution rate for complex hardware and software troubleshooting.
Data-Driven Growth: I monitor Shopify Analytics to track KPIs such as Average Order Value (AOV) and conversion rates to provide actionable business insights.
I am dedicated to building long-term working relationships by delivering high-quality support that frees up your time to focus on your core mission. Let’s connect and discuss how I can optimize your digital operations.
