Systems Strategy & IT Leadership: Digital Transformation, Systems Architecture & Design, IT
Governance & Policy Implementation, Process Optimization, Cross-Functional Collaboration,
Technical Training & Documentation
Intelligent Automation: Automation Workflow Design, Prompt Engineering, AI-Powered Bots,
Lead Qualification Automation, Communication & Reporting Optimization
Automation & Systems Integration: -----------, Zapier, Power Automate, Webhooks, REST
APIs, Custom API Integrations, JSON, OAuth, CRM & Finance Workflow Automation
CRM & Business Platforms: HubSpot (CRM & Sales Automation), Xero (Finance Automation),
Google Workspace Ecosystem, Gmail Automation
Programming & Development: Google Apps Script, JavaScript, PHP, HTML, CSS, WordPress,
MySQL
Data & Reporting: Google Sheets (Advanced Functions & Automation), Dashboard
Development, KPI Tracking, Data Visualization, Executive Reporting Systems
Project & Workflow Management Tools: Airtable, Asana, -----------, Process Mapping &
Workflow Design
IT Operations & Support: Google Admin Console, User Access Management, Ticketing
Systems, Remote Support, System Troubleshooting
Collaboration & Productivity Tools: Slack, Microsoft Teams, Zoom, Microsoft Office Suite,
Canva, PandaDoc
