• A multi-skilled remote professional with 6+ years of combined BPO, remote VA, and business ownership experience
• Handled inbound calls, back-office support, chat/email support, and dealer support across 4 BPO companies (Teleperformance, Neeyamo, IGT Solutions, iQor)
• Worked as a remote Travel VA for a Canada-based client — bookings, itineraries, and client communication
• Co-owns and manages a café — built internal systems using no-code tools: digital loyalty card, HR system, POS, and cost/sales tracker
• Manages social media, graphic design, and website for a private resort client
• Ran a Shopee e-commerce store and physical clothing shop for 7 years — product listings, orders, customer service
• Currently building freelancer training tools: resume builder, job tracker, bookkeeping simulator, e-commerce VA kit, GDS travel system
• Available for: VA, e-commerce support, chat/email support, customer service, SMM
• virtual assistant philippines, ecommerce virtual assistant, shopee va, customer support specialist
• chat support, email support, online chat agent, helpdesk support, back office support
• social media manager, smm philippines, canva graphic design, content creator
• no code builder, notion, glide, system builder, workflow automation
• bpo experience, teleperformance, customer service representative, inbound support
