Recognized for excellence in customer service and technical troubleshooting, with proven success in handling CRM systems, billing support, and sales inquiries. Skilled in data verification and account management, ensuring accuracy and efficiency in fast-paced environments. Adept at using Microsoft Office Suite and Google Workspace to streamline operations. Known for adaptability, strong problem-solving, and consistent achievement of performance metrics, including recognition as Top Postpaid Agent and Top Prepaid Agent.