I am Nina, a freelance VA backed with 7 years of experience as an admin assistant and customer support. Prior to becoming a VA, I worked in the BPO industry for 5 years where I developed my solid customer service skills.Here are the tools and platforms I've used:• e-Commerce: Shopify• CRM: Freshdesk, Zendesk, Chatra, Intercom, YM, Mailchimp, Help Scout• Email Management : Gmail, Front• Graphic Design/ Video Editing : Canva, Photoshop, Adobe• Project Management: ClickUp, ----------- • SMM: Facebook, Instagram, LI, Later, Buffer, Sprout• Communication: whatsapp, telegram, Slack, Skype• Property Management: Appfolio• Application Software : MS Office, Google Workspace• Production Tools : Google Workspace • Medical Software: Care Cloud
