Dedicated Medical Virtual Assistant with over 3 years of experience supporting a U.S.-based psychiatric telemedicine practice and nearly 2 years in U.S. healthcare customer service. Experienced in patient scheduling, medical insurance verification, prior authorizations, prescription refill coordination, patient intake, medical records management, and HIPAA-compliant administrative support. Skilled in communicating with patients, providers, pharmacies, and insurance companies while delivering accurate, organized, and compassionate service in fast-paced healthcare environments.
