Lead Generation Specialist / Customer Service, 411locals Philippines, Cebu City,WFH, March 2022 - January 2024 <!--[if !supportLists]-->• <!--[endif]-->Research, track, maintain and update leads<!--[if !supportLists]-->• <!--[endif]-->Make outgoing calls to develop new business<!--[if !supportLists]-->• <!--[endif]-->Contact prospects to qualify leads<!--[if !supportLists]-->• <!--[endif]-->Research and maintain lead generation database<!--[if !supportLists]-->• <!--[endif]-->Conduct customer research<!--[if !supportLists]-->• <!--[endif]-->Conduct client or market surveys to obtain information about potential leads<!--[if !supportLists]-->• <!--[endif]-->Participate in the preparation of proposals and / or sales presentations<!--[if !supportLists]-->• <!--[endif]-->Provide accurate and timely information to management<!--[if !supportLists]-->• <!--[endif]-->Develop a strong knowledge of the company’s products and services in order to facilitate the sales process Sales Representative / Customer Service, IQOR Philippines, Inc, Bacolod Site / Pangpanga Site, WFH,January 2021 - February , 2022 <!--[if !supportLists]-->· <!--[endif]-->Order Taking<!--[if !supportLists]-->· <!--[endif]-->Handled customer service, marketing and sales.<!--[if !supportLists]-->· <!--[endif]-->Customer Service Representative Admin Personnel / Supervisor, Empire Insurance Company, Tiano<!--[if !supportLists]-->– <!--[endif]-->Akut sts., Cagayan De Oro City, Philippines, December 2019 – December 2020 <!--[if !supportLists]-->· <!--[endif]-->Policy Issuer. Prepared insurance policy for the clients.<!--[if !supportLists]-->· <!--[endif]-->Handled customer service, marketing and sales.<!--[if !supportLists]-->· <!--[endif]-->Contacted and visited clients to promote company insurance products and assisted visiting clients who availed of the said products.<!--[if !supportLists]-->· <!--[endif]-->Data Entry / Encoding<!--[if !supportLists]-->· <!--[endif]-->Prepared insurance quotations.<!--[if !supportLists]-->· <!--[endif]-->Coordinated and negotiated with agents.<!--[if !supportLists]-->· <!--[endif]-->Prepared Weekly/ Monthly reports<!--[if !supportLists]-->· <!--[endif]-->Monitored the Sales<!--[if !supportLists]-->· <!--[endif]-->Monitored the employee productivity and providing feedback and coaching.
Cashier/Bookkeeper, Empire Insurance Company, Tiano – Akut sts., Cagayan De Oro City, Philippines, March 2014 – December 2019 <!--[if !supportLists]-->· <!--[endif]-->Prepared Accounts receivable to unpaid policy<!--[if !supportLists]-->· <!--[endif]-->Received Cash and prepare Official Receipt<!--[if !supportLists]-->· <!--[endif]-->Released petty cash funds / Request ro reimburse funds<!--[if !supportLists]-->· <!--[endif]-->Released Commission to the agents<!--[if !supportLists]-->· <!--[endif]-->Prepared financial reports.<!--[if !supportLists]-->· <!--[endif]-->Organized documents.<!--[if !supportLists]-->· <!--[endif]-->Bookkeeping<!--[if !supportLists]-->· <!--[endif]-->Prepared Inventory of office supply Insurance Underwriter, Sevilla’s Insurance Agency, CHARTIS Philippines Insurance, Inc., Tiano – Kalambaguhan Sts., Cagayan de Oro City, Philippines, March 2007 – July 2014 <!--[if !supportLists]-->· <!--[endif]-->Policy Issuer. Prepared insurance policy for the clients.<!--[if !supportLists]-->· <!--[endif]-->Handled customer service, marketing and sales.<!--[if !supportLists]-->· <!--[endif]-->Contacted and visited clients to promote company insurance products and assisted visiting clients who availed of the said products.<!--[if !supportLists]-->· <!--[endif]-->Data Entry / Encoding<!--[if !supportLists]-->· <!--[endif]-->Prepared insurance quotations.<!--[if !supportLists]-->· <!--[endif]-->Coordinated and negotiated with agents.<!--[if !supportLists]-->· <!--[endif]-->Cashiering.<!--[if !supportLists]-->· <!--[endif]-->Prepared Accounts receivable to unpaid policy<!--[if !supportLists]-->· <!--[endif]-->Prepared financial reports.<!--[if !supportLists]-->· <!--[endif]-->Organized documents.<!--[if !supportLists]-->· <!--[endif]-->Bookkeeping<!--[if !supportLists]-->· <!--[endif]-->Prepared Inventory office supply