I'm Jamie, a results-driven NDIS Admin Assistant with direct, hands-on experience in
rostering coordination, shift planning, and daily operational support. I excels in ensuring full roster coverage, proactively resolving scheduling gaps, and maintaining seamless communication between staff, SDO, and stakeholders. With strong organizational skills and ability to manage high-volume coordination tasks. I'm well ell-equipped to deliver efficient and reliable rostering support.
CORE COMPETENCIES
- NDIS rostering and shift scheduling
- Managed and maintained Service Delivery Officer (SDO) inbox, responding to emails on behalf of the SDO and flagging urgent or important concerns.
- Coordinated schedules for stakeholder meetings, including PBSP training, tea-----------etings, and participant-related appointments.
- Sent weekly rosters to participants’ families and stakeholders for updates, confirmations, and schedule changes.
- Handled inbound and outbound calls to staff
- Take minutes of meeting
- Contacted staff regarding shift availability
- Updated shift notes and communicated important client information such as appointments and handover locations.
- Managed incident reports, ensuring timely closure and proper documentation.
- Sent participant updates and reports to stakeholders and families.
- Performed PRODA-related tasks, data entry, and report generation.
- Uploaded and organized essential client documents and compliance forms.
- To make scheduling easier, you can book a convenient time directly through my Calendly link below:
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Looking forward to connecting with you!
Verified