Results-driven technology professional with 13 years of experience in IT operations, infrastructure support, and enterprise technology environments. Skilled in server administration, cloud platforms, system monitoring, incident management, and technical troubleshooting across Windows, Linux, AWS, and Azure. Recognized for delivering reliable IT support, improving processes, and creating clear documentation in fast-paced, SLA-driven environments. I also bring strong organizational, communication, and administrative skills, making me adaptable to a variety of business functions. Currently open to opportunities in IT, Virtual Assistance, Administrative Support, Operations, and Project Coordination.