I’m a Remote Operations & Executive Support Specialist with 4+ years of experience helping international businesses stay organized, responsive, and operationally efficient.
I work best with business owners, executives, founders, and growing teams who need someone they can trust to take ownership of day-to-day operations —not simply wait for instructions.
My experience spans executive support, eCommerce operations, CRM management, business development, lead generation, customer support, project coordination, and administrative operations.
What I can take off your plate:
• Executive calendar, inbox, meeting, documentation and administrative support
• eCommerce operations across Shopify, Amazon, eBay, WooCommerce, Kogan, MyDeal and Bunnings Marketplace
• Product listings, SEO optimization, catalogue management, pricing and marketplace compliance
• Order processing, fulfillment coordination, customer service, refunds, returns and warranty claims
• CRM management, pipeline tracking and follow-ups using HubSpot
• LinkedIn lead generation, prospect research and outbound email campaigns
• Business development support and relationship management
• Vendor, supplier and stakeholder coordination
• Proposals, quotations, invoices, contracts and operational documentation
• Project, event and meeting coordination
• Process improvement, workflow optimization and AI-assisted productivity
In my recent eCommerce role, I managed 300+ SKUs, monitored 50–100 orders daily, and handled 100+ customer emails per day across multiple sales channels.
In my executive/operations role, I grew a company's LinkedIn network from 0 to 1,000+ targeted professional connections, managed lead generation and outbound outreach, maintained HubSpot CRM pipelines, and coordinated business presentations with contractors, healthcare organizations, restoration companies and commercial construction firms.
I am comfortable working independently, managing competing priorities, communicating with international stakeholders, and taking responsibility for getting things done.
My working style is simple: swift, smart, and silent.
I don't need constant supervision. Give me the objective, the information I need, and the expected outcome and I will organize the work, follow through, and keep you informed.
Available for remote opportunities supporting US, Australian and European teams.
