????Do you need a dedicated and experienced e-commerce support specialist to take care of your customers and backend operations — so you can focus on growth?
I’m -----------, a remote professional with over 8 years in customer support, e-commerce operations, and virtual assistance. I’ve worked with U.S.-based e-commerce businesses managing customer tickets, fulfillment issues, quality complaints, and backend tools like Shopify and Amazon Seller Central.
?????Tools I Use Daily:
• Shopify Admin & Recharge
• Gorgias (support macros, tagging, escalations)
• Amazon Seller Central (orders, reviews, inventory)
• Flexport & Deliverr (logistics claims & order tracking)
• Bazaarvoice (review management)
• Slack, RingCentral, Microsoft Teams
???? What I Help With:
• Responding to customer inquiries (email, voice, and chat)
• Resolving order issues, tracking, returns, and refunds
• Filing claims for damaged or incorrect shipments
• Creating support templates/macros to improve speed
• Monitoring product reviews and feedback
• Updating inventory and fulfillment data
???? What You Get:
? Reduced ticket response and resolution time
? Higher customer satisfaction and brand loyalty
? A reliable, proactive, and organized remote tea-----------mber
Let’s connect! I’m available for part-time, full-time, or project-based roles and can quickly adapt to your tools and workflow.
Verified
