A HIPAA trained and certified Registered Nurse and Virtual Assistant with over 15 years of diverse experience in healthcare, customer service, technical support, and virtual assistance. My background includes clinical nursing, medical management for insurance claims, Level 3 technical and billing support for Apple and AT&T, and personal virtual assistance for US-based clients.
I excel at managing complex workflows, coordinating medical records, handling technical and billing issues, and supporting recruitment and scheduling tasks. I am proficient with tools such as ClaimsConnect, Google Sheets, Calendly, LinkedIn Recruiter, and various CRMs, which help me keep data organized and communications clear.
I am passionate about transitioning from corporate roles to virtual assistance to achieve a better work-life balance and professional freedom. I am reliable, detail-oriented, and committed to delivering high-quality support that helps clients succeed.