With over a decade of experience in customer service and virtual assistance, I've been dedicated to supporting clients and helping businesses thrive. I began my career as a customer service representative in 2008, working with US-based clients across a range of industries, including food order-taking, computer chipsets, money remittance, telecommunications, property inspection, maintenance and repair, car repossession, and home healthcare. In 2014, I transitioned to virtual assistance part-time, eventually making it my full-time profession in 2016 after leaving the BPO industry.
Additionally, I’ve managed social media accounts for local companies in the Philippines, where I enhanced my skills in digital engagement. I'm passionate about learning and am always eager to acquire new skills to better assist my clients in achieving their goals. My mission is to help business owners focus on what truly matters by handling the day-to-day tasks that drive their success.
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