I'm an E-commerce Operations Virtual Assistant specializing in End-to-End Order Management, Fulfillment, Inventory Management, and Marketplace Operations.
Skilled in managing Dropshipping, FBM, MCF, and DTC workflows across Amazon, eBay, Walmart, Shopify, -----------, eMAG, Rakuten, and other eCommerce marketplaces.
Proficient in Logistics Coordination, Customer Support, and Data Management, with a strong focus on maintaining efficient workflows, resolving operational challenges, and delivering a smooth customer experience.
How I Can Help
• Manage your entire order lifecycle from order placement to successful delivery.
• Coordinate inventory, warehouse operations, and shipping to ensure accurate and on-time fulfillment.
• Track shipments proactively and resolve delivery, inventory, and order-related issues.
• Handle customer communication for order updates, cancellations, returns, replacements, and shipping inquiries.
• Coordinate with suppliers, fulfillment centers, and 3PLs to keep your operations running smoothly.
• Maintain accurate inventory records and synchronize stock levels across multiple sales channels.
• Process returns, refunds, and replacements while ensuring compliance with marketplace policies.
• Help you deliver a seamless customer experience while freeing up your time to focus on growing your business.
Verified
