Virtual Assistant | Lead Management | Sales & Customer Support
Reliable and creative Virtual Assistant with proven experience in appointment setting, social media management, sales, and customer service. I help businesses scale their digital presence through lead management, content creation, and administrative support. Skilled at handling tasks independently while ensuring efficiency, accuracy, and professionalism.
Core Skills & Services
- Virtual Assistance & Admin Support
- Social Media Management & Scheduling
- Content Creation (Hooks, Captions, Short-Form Scripts)
- Lead Generation & Appointment Setting
- Customer Service & Complaint Resolution
- Data Entry & Spreadsheet Management
- Script Writing & Transcription
- Basic Graphic & Video Editing (Reels, Shorts, TikTok)
- AI Prompting for Content Ideas
- Tools & Software Expertise
Work Experience Highlights
- Executive Assistant – Direct Client (AU Timezone, Aug 2025 – Oct 2025)
- Virtual Assistant – Direct Client (US Timezone, Jan 2025 – Apr 2025)
- Sales Associate – Philchema Inc. (Mar 2024 – Jul 2024)
- Sales Consultant – Grand Canyon Multi-Holdings Inc. (Sep 2023 – Jan 2024)
- Customer Service Representative – Foundever (Apr 2023 – Jul 2023)
Tools & Expertise
CRM & Lead Management:
- HubSpot, GoHighLevel, Meta Business Suite
Communication & VoIP:
- BizPhone, 3CX, Slack, -----------, Zoom, Google Meet
Project & Task Management:
- Basecamp, WebWork, Acuity Scheduling
Design & Editing:
- Canva, Veed, CapCut
Documents & Data:
- Google Docs/Sheets, MS Office, DocuSign, BoldSign
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