I am a results-driven Property Management and Short-Term Rental Operations Specialist with over 3 years of experience managing diverse listings (1?3 BR) across Dubai and international markets. I excel at creating seamless guest experiences, optimizing operational workflows, coordinating with owners and service providers, and maximizing property performance. My focus is on delivering high-quality service, maintaining operational efficiency, and driving measurable results across all aspects of property management.
Property & Portfolio Management
- Maintained optimal calendar availability and bookings across multiple platforms
Guest & Tenant Experience
- Provided prompt responses to guest issues efficiently, ensuring high satisfaction and positive experiences
Owner Coordination
- Prepared and delivered monthly owner reports
Operations & Vendor Management
- Coordinated with cleaners, technicians, and building management to address maintenance and property
needs
Financial & Reporting Skills
- Tracked utilities, expenses, and operational costs for accurate reporting
