Highly motivated and results-oriented Operations Manager with 8+ years
of experience in the BPO and Banking industries, including 2 years as a Senior
Operations Manager focused on social media, digital marketing, and content
creation.
Proven ability to build and manage high-performing teams, drive
operational efficiency, and achieve business objectives.
Successfully built and launched a website from scratch, demonstrating
strong project management and technical skills.
Managed content creation across various formats, including social media
graphics.
Implemented automated email flows to improve customer engagement and
conversions.