I am a Healthcare Customer Support, Lead Generation, and Operations professional with over 5 years of experience supporting healthcare services, recruitment sourcing, technical support, and business operations.
I specialize in handling high-volume customer environments, managing sensitive healthcare-related cases, sourcing qualified leads through LinkedIn Recruiter, and maintaining accurate CRM systems that support both sales and operational workflows.
My background allows me to bridge customer service, recruiting, and business development, making me highly adaptable in fast-paced and detail-driven environments.
What I Bring to Your Business:
High-volume customer support experience (50–100+ interactions daily)
Healthcare support including patient coordination, scheduling, and insurance-related assistance
LinkedIn Recruiter sourcing for lead generation and candidate outreach
CRM management for tracking leads, customers, and recruitment pipelines
Technical troubleshooting for customer and platform issues
Strong communication across email, chat, and phone channels
Core Skills:
Healthcare Customer Support & Patient Coordination
Lead Generation & Prospect Research
LinkedIn Recruiter Sourcing & Outreach
Appointment Setting & Calendar Management
CRM Management & Data Accuracy<8efe80624d780eba0c6493ec45140364>Email, Chat & Phone Support
Technical & Troubleshooting Support
Administrative & Data Entry Operations
Tools & Platforms
LinkedIn Recruiter
Zendesk, Gorgias
Shopify, Amazon Support Systems
CRM Platforms (Sales & Recruitment Pipelines)
Google Workspace (Sheets, Docs, Calendar, Gmail)
Slack & Internal Communication Tools
Why Hire Me:
I am reliable, detail-oriented, and capable of working independently in remote environments. I focus on delivering accurate results, maintaining excellent customer experience, and supporting business growth through both operational efficiency and lead generation.
