Hello There!
I've been doing quality assurance for the real estate photography industry for about 2 years. I know the process of being a quality assurance from top to bottom especially when checking the wall colors, alignment of the image, client request, and minimum and maximum number of images to deliver based on the SOP of the company, List down below most of the things that I've been doing for years:
1. Receiving edited images from the editors and QA the images using Lightroom and Photo
2. Uploading the QA images to the HDPhotohub or RTV while checking any order notes such as (Removing stains, Wall Color Correction, Image Alignment, Decluttering/Virtual Staged)
3. Uploading and Keeping tracking of MLS ----------- depends on the agent's request.
4. Process Invoice through HDPhotohub and RTV.
5. Checking customer support email via -----------.
6. Receiving Raw Images from the Photographers and removing duplicates and bad-angle shots, and sending them to the designated editors.
7. Communicating with the Photographers to check if there’s an additional request from the agents/realtor.
8. Processed 2D Floor plans and uploaded them to the HD Photohub/Client Folder.
9. Making Sure that the orders for today are all delivered to the agents/realtor.
10. Communicating with clients to resolve client requests such as virtual staging, decluttering, wall correction, MLS images, missing images and provide a timeline to solve their request.
App that I'm using for daily QA tasks:
1. Lightroom and Photoshop
2. HDPhotoHub and RTV
3. repagencyhq (CRM)
4. Cubicasa
5. Matterport
6. Realtor
7. Zillow
8. Dropbox
9. Google Drive
10. iGUIDE
11. -----------
12. Go High Level
13. Aryeo
14. iGUIDE
15. Stitch
For QA, Declutter and Image Editing App:
1. Photoshop
2. Lightroom
3. Adobe Illustrator
For Video Editing:
1. Adobe Premiere
2. Capcut
3. Davinci Resolve
In addition, I’m also a tech guy and can able to manage people and this is just a plus of you having me as your QA.EMAIL MANAGEMENT: Responding to inquiries and concerns in a professional and friendly manner. Makes sure to respond to them satisfactorily in the best I can. I can also create my own templates for my response.
Graphic Designing: I can be your go to go editor, I can make mockup designs, and professional editing images for (Real Estate Photography, E-Commerce Products, and Social Media Posters) I am an expert using Photoshop, Adobe Illustrator and Canva.EMAIL MARKETING: I design and send email campaigns using Mailchimp, Brevo, and Sendgrid. Depending on your needs (daily, weekly, monthly, or quarterly), I can run a campaign. I can also create your newsletter for the entire year.
LEAD GENERATION: Research people's information to reach out through email and LinkedIn to offer opportunities and business collaborations. Gather primary and secondary contact persons depending on the requirements or target people. Can generate thousands of leads based on your requirements??
TECHNICAL SUPPORT: I can workaround your techy problems, when it comes to server, mail hosting, and general tech problems, and can able to solve client problems using my available resources.
If you have further questions about your requirements I would be happy to hop on a phone call with you.
Thanks.
Josh
Verified