HIPAA-certified Medical Scheduler and Front Desk professional with over 3 years of healthcare experience and 7 years in customer service. Proficient in eClinicalWorks (eCW) via Citrix, with hands-on experience using Linphone and RingCentral systems. Skilled in coordinating care for primary care, specialists, and Workers’ Compensation cases, including communication with attorneys, adjusters, and nurse case managers. Committed to maintaining patient confidentiality while delivering efficient, high-quality support in fast-paced environments.
Verified