Customer support professional with experience in WordPress, BuddyBoss, and eCommerce platforms. Skilled in troubleshooting technical issues, assisting customers through live chat and email, and ensuring smooth resolution of concerns.Experienced in handling order inquiries, shipping coordination with third-party logistics (3PL), refunds, and claims. Proficient in FreshDesk, Freescout, WooCommerce, and Slack, with a strong focus on clear communication, problem-solving, and creating positive customer experiences.
