Property Operations Specialist | Work Order Coordinator | Virtual Assistant
Looking for a reliable Virtual Assistant who can streamline operations, communicate professionally, and keep your business organized? You're in the right place.
With 10 years of professional experience in customer service, property operations, and administrative support, I currently serve as a Work Order Coordinator / Property Services Supervisor for a U.S.-based property management company, managing 100+ maintenance work orders daily from start to completion.
***What I Do:
Coordinate with property owners, tenants, vendors, and technicians
Manage maintenance requests, scheduling, and follow-ups
Review estimates, invoices, and maintenance documentation
Handle emergency repairs and day-to-day property operations
Deliver professional customer support via phone, email, and chat
Why Clients Choose Me
Organized and detail-oriented
Proactive problem solver
Clear and professional communicator
Consistently recognized with 5-star client reviews
Able to manage multiple priorities in fast-paced environments
***Core Expertise:
Property Management Support
Work Order Coordination
Vendor & Contractor Management
Tenant & Owner Communication
Executive & Administrative Assistance
CRM & Propertyware
Invoice Processing & Documentation
Calendar & Appointment Management
Customer Service (Phone, Chat & Email)
Lead Generation & Appointment Setting
Microsoft Office & Google Workspace
Data Entry & Process Coordination
I take ownership of my work, adapt quickly to new systems, and help businesses stay organized while delivering an outstanding experience for every client.
Let's work together to keep your operations running smoothly and your clients well taken care of.