Results-driven administrative and customer experience specialist with 4+ years of combined experience in virtual assistance, recruiting, telesales, and solar customer operations. Proven track record in streamlining processes, sourcing top talent, and delivering exceptional client support. Skilled in CRM systems (Salesforce, Loxo, FreshDesk), solar monitoring platforms (Enphase Enlighten, SunStrong Connect), and cross-functional coordination to meet business goals.