Finance & Accounting professional with 20+ years of experience in Order-to-Cash (OTC), Accounts Receivable, billing, bookkeeping, inventory management, and finance operations. Promoted three times within four years at eClerx Philippines in recognition of strong performance and leadership. Experienced in leading billing and OTC operations, managing teams of up to 16 employees, coaching and developing staff, and supporting US and Australian clients. Recognized with multiple company awards for operational excellence, customer service, and outstanding performance.