Hi! I am Daphnie, a corporate-trained Financial Operations and Administrative professional with over 7 years of solid experience in the banking and global business services sectors.
I hold an MBA (Master in Business Administration) and a Bachelor's degree in Financial Management. Unlike general virtual assistants, I specialize in managing the critical back-office numbers, billing cycles, and operational workflows that keep a business profitable and organized.
My extensive background with major banking institutions (BPI, EastWest Bank) and international corporate setups (Ibex Global Solutions) has trained me to work with high autonomy, strict compliance, and absolute confidentiality. I am highly detail-oriented and proficient in handling non-voice, remote tasks including complex email support and data management.
Here is what I can bring to your business:
Accounts Receivable & Billing: Invoice generation, processing billing transactions, and tracking outstanding payments.
Financial Reconciliation: Investigating billing discrepancies, payment tracking, and preparing accurate performance reports.
Operations & Vendor Coordination: Managing vendor relationships, coordinating cross-functional tasks, and implementing process improvements.
Account Resolution: Managing accounts, negotiating structured payment plans, and resolving customer inquiries via email support.
Tools & Tech Stack:
Spreadsheets: Microsoft Excel, Google Sheets
Communication & Collaboration: Microsoft Teams, Outlook, Gmail, Internal Systems
Setup: Dedicated home office with a high-spec PC (16GB RAM) and high-speed internet (up to 100 Mbps) ensuring 100% uptime.I
am looking for a long-term opportunity where I can minimize your administrative delays and ensure your financial data is 100% accurate.
Let's discuss how I can support your business operations today!
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