I help e-commerce and service-based businesses provide reliable customer support through email, chat, phone, and social media. With over 4 years of customer service experience, I’ve handled high-volume support operations for US-based brands across e-commerce, telecom, banking, and wellness industries.
I’m experienced with Shopify, Gorgias, Zendesk, ReAmaze, Richpanel, ShipHero, Amazon Seller Central, Recharge, Slack, Notion, Google Workspace, Microsoft Office, ChatGPT, Claude, Canva, and Trello. My work includes order management, refunds, replacements, billing concerns, subscription support, escalation handling, and customer retention.
I am available for full-time work and flexible across US, AU, UK, and other international time zones. I work remotely from the Philippines with a dedicated home office, stable high-speed internet, backup connection, and complete work equipment for uninterrupted support operations.
I’m looking for a long-term role where I can contribute consistently, grow with the company, and become a dependable part of the team. I take ownership of my work, communicate professionally, and stay organized in fast-paced environments while maintaining a positive customer experience.
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