Insurance Virtual Assistant with over 2 years of experience in Personal Lines back-office operations, specializing in eDocs management, renewal processing, endorsements, reinstatements, and cancellations. Proficient in using Applied Epic to support daily insurance workflows, manage policy-related tasks, process renewal offers, monitor upcoming payment due dates, and distribute policy documents accurately and efficiently.
Collaborate closely with Account Managers to provide internal back-office support, ensuring timely policy servicing, accurate documentation, and efficient workflow execution.
Known for being organized, adaptable, and reliable in handling high-volume administrative and policy servicing tasks while maintaining accuracy, efficiency, and professionalism. Experienced in task coordination and supporting seamless insurance operations.
Verified