-Knowledgeable in using Microsoft Office, Google Docs, and Google Sheets
-Experienced in using CRM such as Zendesk and MS Dynamics
-Excellent customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees.
-Reliable in working remotely and with little to no help from a supervisor
-Ability to work in a fast-paced environment & under pressure as needed.
-Strong communication skills including excellent phone etiquette.
Verified
