I’m a detail-driven Workflow &Loan Processing Specialist with over 10 years of experience in U.S. mortgage and healthcare document management. I specialize in Post-Closing operations, mortgage and underwriting document review, and bond compliance, ensuring accuracy, efficiency, and regulatory adherence. I've worked with clients such as CrossCountry Mortgage and Mr. Cooper, where I also served as SME, using tools like Encompass, SharePoint, Tab Fusion RMS, LPS Black Knight, LSAMS, Remedy, FileNet, and investor portals to manage pipelines, resolve deficiencies, and provide accurate loan updates. Passionate about streamlining processes, supporting teams, and delivering high-quality results, I also enjoy mentoring new associates, including training Deaf tea-----------mbers using ASL. Outside of work, you’ll likely find me enjoying coffee, nature, or a good challenge.